1. Introduction

Welcome to Starry Educational Tales. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile app and related services. This policy applies to all users within and outside the European Union (EU).

2. Data Controller Contact Information

For the purposes of the General Data Protection Regulation (GDPR), the data controller is:

Starry Educational Tales 

Email: Support@starry-tales.com

Data Protection Officer (DPO): Jaco Fok

3. Data Collection

Types of Personal Data Collected:

– Email Address: Collected during registration and used for communication.

– Story Configuration Data: Ages and names provided for personalising stories, not necessarily related to real persons.

– Interaction Data: Information about stories liked, read, or otherwise interacted with.

– Communication Data: Feedback and any other communication received from users.

Methods of Data Collection:

– Direct Collection: Information provided by users during registration and through feedback forms.

– Automatic Collection: Data collected through app interaction.

4. Legal Basis for Processing

– Consent: By registering and using our services, you consent to the collection and use of your email address and above mentioned collected data.

– Performance of a Contract: Processing is necessary to provide and maintain our services.

– Legitimate Interests: We process data to improve our services and enhance user experience.

5. Use of Data

Primary Uses:

– To provide and maintain the app and website services.

– To customise and personalise stories based on user input.

– To respond to user feedback and communication.

– To notify users about new features and updates.

Communication:

– We may use your email to communicate updates and information about our services, provided you have given your consent.

6. Data Sharing

Internal Sharing:

– Data may be shared solely within the company to improve services and provide user support.

External Sharing:

– We do not share your personal data with third parties.

7. International Data Transfers

– Data is stored on servers within the EU and will not be transferred outside the EU.

8. Data Retention

Retention Period:

– Personal data is retained as long as necessary to fulfil the purposes outlined in this policy.

– We consider the nature, purpose, and necessity of the data for determining retention periods.

– At any time the user can request to have their data deleted by contacting our data officer.

User Rights:

– Users have the right to request deletion of their data at any time.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

– Encryption of data

– Access controls

– Regular security assessments

10. User Rights

Under the GDPR, users have the following rights:

– Right to Access: You can request a copy of the personal data we hold about you.

– Right to Rectification: You can request correction of inaccurate data.

– Right to Erasure: You can request deletion of your personal data.

– Right to Restrict Processing: You can request limitations on how we use your data.

– Right to Data Portability: You can request to receive your data in a structured, commonly used format.

– Right to Object: You can object to our processing of your data.

– Right to Withdraw Consent: You can withdraw your consent at any time.

11. Children’s Privacy

We comply with COPPA and GDPR regarding children’s data. While we collect data related to ages and names used within stories, these are not necessarily related to real persons.

12. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytical data. For detailed information, please refer to our separate Cookie Policy document.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through our app and website. Users are encouraged to review this policy periodically.